FDN - POWERTRANZ MERCHANT NOTIFICATION - PROCESSING OUTAGE

Incident Report for Powertranz FCIB

Resolved

This incident has been resolved.
Posted Oct 05, 2026 - 20:35 UTC

Investigating

To our valued clients,

We would like to advise you that there is currently an issue which is affecting transaction processing through CIBC.

At this time, affected transactions may be declining with the following response codes: 91-TimeOut, 96-System Malfunction, 98-Host Unreachable or 30-Format Error.
Posted Oct 05, 2026 - 20:13 UTC
This incident affected: FCIB/CIBC Merchants.